Last updated: April 25, 2026
Refunds may be considered when a confirmed prepaid service cannot be delivered, is cancelled before dispatch (where applicable), or where billing error is validated by our support team.
Completed diagnostics, technician visit charges, completed labor, consumed materials, and supplier charges for ordered parts are generally non-refundable once incurred.
Where part of the work was completed or supplier/handling costs were incurred, eligible refund amounts may be adjusted after deducting actual service, logistics, and procurement costs.
For valid workmanship concerns within applicable service terms, we may prioritize rectification/revisit before issuing any monetary refund.
Approved refunds are processed via the original payment mode where possible. Processing method may vary based on payment gateway, bank, or transaction channel.
After approval, refunds are typically initiated within 5 to 10 business days. Final credit timing depends on banks/payment providers and may vary.
Contact support at +1 365-266-0405 with your invoice details, registered phone number, service date, and issue summary for review.
All refund requests are reviewed based on service records, communication logs, technician notes, and invoice history to ensure fair resolution.
